Dayspring Counseling Services  :  3317 Finley Rd., Ste. 168  :  Irving, TX 75062
Email:  :  Phone: 972-570-9828
We offer services in other locations: Mansfield

Dayspring Counseling Services

Professional Counseling from the Christian Perspective:
Offering "The Best of Both Worlds"
Frequently Asked Questions  ____________________________________________
What issues or conditions do you treat?
All of the usual things you would expect from a professional counseling center, plus a few more! We offer most types of counseling, including, but not limited to: individual, marriage & family, divorce, premarital, child, adult, anxiety & stress, depression, grief, anger, drug & alcohol abuse/addiction, sexual addiction, self-image, social, eating disorders, spiritual/pastoral, parenting, clinical disorders, etc.

What I think you really want to know is whether there is something or someone uniquely helpful or appropriate for you at Dayspring.   The answer to that one is, "Probably so, but we won't know for sure until we talk a little on the phone."  Contact us here or call 972-570-9828 to find out for sure.  There is no charge for this call.

How is professional, Christian counseling different from other counseling approaches?
It offers you "the best of both worlds!"  Probably the best thing about it is that "it works!"  (Unless you decide to prove that it won't work for you.)

Psalm 1:1 warns us to "walk not in the counsel of the ungodlly." There is such a thing as ungodly counsel, but there is also "Godly" counsel. The existence of a counterfeit is usually testimony of the existence of the genuine. For example, no one would make a counterfeit $100 bill if no genuine $100 bill existed.

Counseling is a realm where the physical, neurological, psychological, and spiritual intersect. The benefit of professional training is undeniable in understanding these dynamics. We offer counseling aimed to promote healing and wholeness, not merely a "patching" of your symptoms.

In general, research shows that 80% of people benefit from therapy (regardless of what type of therapy is received) versus those who do not receive treatment.

Fees: Can I afford it?
Yes! Our fees operate on a sliding scale; fees range from $35 to $140 per session. Fees depend on the credentials of the counselor; i.e. doctoral level counselors (e.g. Ph.D., Psy.D.) have higher fees than masters level counselors (e.g. M.A., M.S.).

Keep this quiet, but we have never turned anyone away for financial reasons!  There are reduced rates for hardhip cases, certain insurance, some subsidies, etc.  It seems that there is always a way, if it is important enough to you.  Please contact us for questions or to schedule an appointment.

Do you accept insurance and/or Employee Assistance Programs (EAP's)?
Yes. We accept several types of insurance and EAP's. Please contact us for questions or to schedule an appointment.

Are services confidential?
Yes. All client communication & information is legally and ethically protected by law, most notably, as it is outlined in "Code of Ethics" by the Texas State Board of Examiners of Professional Counselors; our counselors also follow ethical guidelines set forth by professional counseling associations of which they are members.

How long does counseling take?
The number of sessions that you need depends on: 1) your needs, 2) your goals for therapy, and 3) your willingness to change.   After meeting with your counselor, you will work together to address your concerns and move toward the growth and change that you desire.

We will commit ourselves for as long as it takes to help you heal; more importantly, we ask for a commitment from you.

For most, an honest attempt at counseling is at least 6 sessions; do not expect a "miraculous" change in 1-2 sessions (we're professional counselors, not "miracle-workers"). After 6 sessions, you and the counselor will evaluate your current progress and then determine the best course of action for you, whether that means continuing counseling, ending treatment, or referring you to another counselor.

What if my child/teen doesn’t want to see a counselor?  Should I make them come?
We cannot guarantee that your child/teen will like counseling; however, what we do know is that children/teens love a safe place where they can freely express themselves, a place where someone will hear their problems, and with one whom they can trust.

What if my spouse won’t come to counseling?  Should I come by myself?
Yes. With the aid of our experienced counselors, we can help you to make a positive changes in your marriage.

We also offer a variety of counseling formats for marital counseling including the ability for you and your spouse to see a counselor(s) separately upon request.

What are the differences between a Licensed Professional Counselor (L.P.C.), a Licensed Professional Counselor Intern (L.P.C.i.), a Certified Pastoral Counselor (C.P.C.), and a practicum student?
In order to be licensed in the state of Texas as a Licensed Professional Counselor (L.P.C.), one must:
1. Complete at least a master’s degree from an accredited college/university in psychology or counseling; also, the master's program must include a supervised practicum of at least 100 hours of work directly with clients;
2. Pass the National Counselor Exam (NCE);
3. Complete 3,000 hours of supervised work with clients.

A Licensed Professional Counselor (L.P.C.) has met all 3 of these requirements.
A LPC intern (L.P.C.i.) has completed the first 2 of these 3; they've earned a master’s degree, passed the NCE, and are now  working on the required 3,000 hours.
A practicum student is at the end of their master’s program, working on their supervised practicum of 100 hours, and will soon graduate.

Dayspring also offers the services of Certified Pastoral Counselors (C.P.C.) who have completed their study and internship for Pastoral Counseling. Also, our Certified Pastoral Counselors have been ordained and/or endorsed by their respective churches to confirm evidence of their God-given abilities in this crucial area of service. We offer C.P.C.'s endorsed/ordained by pastors from a range of denominations including: Baptist, nondenominational Christian, Methodist, evangelical, and Roman Catholic churches.

All Dayspring counselors are qualified by the State of Texas to help clients work toward their counseling goals. Additionally, Dr. Gilliam supervises all practicum students, pastoral counseling interns, and L.P.C. interns.

What if I wish to file a ethical/legal complaint against a counselor?
Texas state law protects your rights as client against counselor malpractice & negligence. You may direct any concerns or complaints to Dr. Gilliam, our Executive Director. You may also address any complaints against Licensed Professional Counselors, LPC interns, and/or practicum students to the Texas State Board of Examiners of Professional Counselors, 1100 West 49th Street, Austin, Texas 78756, call 1-800-942-5540 or go to the Texas State Board of Examiners of Professional Counselors' "Complaints" Page, listed below, and follow the instructions outlined there.